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Owned and operated by Manieluxe, we welcome your questions about saunas, cold plunges, massage chairs, and more.

We typically respond within 24 hours
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support@manieluxe.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and carrier link. You can use that link to follow your delivery status in real time.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return.

Can I exchange my item for a different model?

Exchanges are handled on a case-by-case basis depending on availability. Please contact us with your order number and the item you are interested in, and we will walk you through the process.

How do I choose between an infrared sauna and a cold plunge?

Infrared saunas use gentle heat to promote relaxation and support recovery, while cold plunges offer a refreshing cool-down experience. Many of our customers enjoy incorporating both into their wellness routines for variety.

Do your massage chairs require professional installation?

Most of our massage chairs arrive with straightforward assembly instructions and can be set up at home. If you have questions about placement, dimensions, or electrical requirements, our team is happy to help before you order.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Saunas
Cold Plunges
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Prompt Support

Our wellness specialists aim to answer every inquiry within one business day.

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Your personal and payment information is protected with industry-standard encryption at every step.

30-Day Returns

Not the right fit for your space? Our return policy gives you 30 days to decide, backed by our Return Policy.

Continental U.S. Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with 5 to 8 business day transit.